Effective Date: February 1st, 2026
Nexa Therapy & Wellness LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy applies to our website and online communications and is intended to inform visitors about how information is collected and used.
This website Privacy Policy applies to individuals located in Arizona, Florida, and New Jersey, and complies with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information Collected Through the Website
We may collect limited personal information when you:
- Submit a contact form
- Request an appointment or consultation
- Communicate with us electronically
This may include your name, email address, phone number, and general inquiry information.
We do not collect protected health information (PHI) through the website unless you voluntarily provide it.
Use of Website Information
Information collected through the website is used solely to:
- Respond to inquiries
- Provide requested information
- Improve website functionality and user experience
We do not sell or share website information for marketing purposes.
Website Security & Electronic Communication
We take reasonable steps to protect information submitted through our website. However, electronic communication carries inherent risks, and we cannot guarantee absolute security.
Website forms and email should not be used for emergencies or urgent clinical matters.
HIPAA & Clinical Services
If you engage in therapy or wellness services with Nexa Therapy & Wellness, your privacy rights and the handling of your health information are governed by our Notice of Privacy Practices, which is provided separately during intake and applies based on your state of service (AZ, FL, or NJ).
Cookies & Analytics
This website uses cookies and Google Analytics to understand how visitors interact with our site and to improve user experience. We take your privacy seriously and have configured these tools to be HIPAA-compliant.
What We Track
Google Analytics collects information such as:
- Pages you visit on our website
- How you arrived at our site (search engine, direct link, etc.)
- Device type and browser information
- Geographic location (city and state level only)
- Time spent on pages
What We Do NOT Track
- Protected health information (PHI)
- Personal names or email addresses in analytics
- Specific diagnoses, conditions, or treatment details
- Form submission contents (only that a form was submitted)
Privacy Protections
- IP Anonymization: Your IP address is anonymized before being stored
- No Data Sharing: Analytics data is not shared with third parties for advertising
- Cookie Consent: Analytics only runs after you accept cookies via our consent banner
- Opt-Out: You can decline cookies at any time through our banner or browser settings
For more information about how Google uses data, see Google's Privacy Policy.
SMS Privacy Disclosure
We respect your privacy. Phone numbers collected for SMS communication are used solely for appointment reminders and administrative communication. No Mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply. For full privacy practices, please review our Notice of Privacy Practices.
Changes to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy, please contact: